Chris Walker's Page

Leaving legal aspects out of the discussion for the moment, does anyone really care about whether or not content is a record? If content is not declared a record, is that content less valid or valuable than if it were considered a record? I am referring to the business value of content. I am referring to an organization’s ability to leverage the content in order to reduce wasted effort, to increase customer satisfaction, to drive profitability, to reduce expenses, and to keep everyone’s butt out… Continue

The following are some of my views on Enterprise Information Management (EIM); these views are purely my own (i.e.: not endorsed by my employer).

For the sake of clarity, relative to this post, I submit the following definitions:

Information – all the content that an organization creates, ingests, and is the custodian of; regardless of format (physical / electronic), structure (or lack thereof), record status (declared / undeclared / transitory); to which context is applie… Continue