Case Study: National Trust uses Xenos Transformation Services and reduces transaction handling times by 31%

The National Trust, a not-for-profit charity, has 3.6 million member subscriptions that must be tracked, managed and renewed on a regular basis. To help streamline the process, The National Trust embarked on an overall customer relationship management (CRM) infrastructure initiative.
When it came to managing the correspondence portion of its CRM program, The National Trust turned to Xenos technology for transformation and delivery.

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